Reference

How 7c7c7c Handles Your Personal Information

Your account details, wallet activity, and identity documents are stored and processed with clear rules — no guesswork. Access and eligibility depend on your local law and eligible regions.

Account DataWallet PrivacyIdentity VerificationData Retention
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7c7c7c How 7c7c7c Handles Your Personal Information
HOW WE PROTECT YOU

Security and Accountability in Our Data Handling

We apply consistent security practices across every account, from the moment you register to every bKash or Nagad transaction you make. Here is what that looks like in practice.

SSL Encryption

All data exchanged between your device and our platform is encrypted in transit. This covers login sessions, wallet inputs, and any documents you submit for verification.

KYC Verification

Identity checks are carried out before withdrawals are processed. This protects your account from unauthorised access and keeps your wallet details tied to the right person.

Data Minimisation

We collect only what is necessary for account operation and transaction processing. Wallet identifiers like your bKash or Rocket number are not stored beyond what the transaction requires.

Access Controls

Your account data is accessible only to staff with a direct operational need. We do not share personal information with marketing partners or unrelated third parties.

7c7c7c What We Collect and Why We Use It

What We Collect and Why We Use It

When you open an account, we collect the information needed to verify your identity and process transactions through bKash, Nagad, and Rocket. This includes your name, contact details, and wallet identifiers. We use this data to keep your account secure, process withdrawals, and meet our obligations under applicable rules. We do not sell your personal data to third parties. Your payment details

— whether linked to a bKash number or a Nagad wallet — are used only to complete the transactions you initiate. Players in Dhaka and across Bangladesh can check their data preferences directly from the account settings page.

PRIVACY HELP PATHS

Get Help With Your Privacy Settings

If you have questions about how your data is stored or want to update your account information, our support team can walk you through the steps. Reach us through the channels below.

Live Chat Open the chat window from your account dashboard to speak with a support agent about data requests, account details, or wallet verification queries.
Email Support Send a written request to our support address for formal data queries, account deletion requests, or questions about how your wallet information is stored.
Account Settings Many privacy preferences — including communication opt-outs and linked wallet details — can be managed directly from the settings section of your account.

Key Privacy Terms You Should Know

Short definitions for the terms that come up most often when reading a privacy policy or managing your account data.

What is KYC?

KYC stands for Know Your Customer. It is the identity verification process where you submit documents to confirm who you are before withdrawals or higher account limits are approved.

What does data retention mean?

Data retention refers to how long we keep your personal information after you close your account or stop using the platform, as required by applicable rules and legal obligations.

What is a privacy policy?

A privacy policy is a document that explains what personal data a platform collects, how it is used, who it may be shared with, and what rights you have over your own information.

What are cookies in this context?

Cookies are small files stored on your device when you visit the site. They help us remember your session, language preference, and account state without you logging in repeatedly.

What does consent mean for data use?

Consent means you have actively agreed to a specific use of your data. For marketing communications, for example, we only send them if you have opted in through your account settings.

What is a data subject request?

A data subject request is a formal ask to access, correct, or delete the personal information we hold about you. You can submit one via email or through your account settings page.

Common Questions About Your Privacy on 7c7c7c

Straight answers to the questions we hear most often about how personal data and wallet information are managed on this platform.

No. Your wallet identifiers are used only to process the transactions you initiate. We do not pass bKash, Nagad, or Rocket details to third parties for any other purpose.

Yes. Send a data access request to our support email or raise it through live chat. We will confirm what information is held on your account and provide it in a readable format.

Log in and go to account settings. Most contact details can be updated directly. For changes to identity documents, contact support and we will guide you through the re-verification steps.

We retain certain records for the period required under applicable rules, then delete them. Your wallet details are removed from active systems once the retention period ends.

Yes. The same SSL encryption applies whether you access your account from a desktop browser or a mobile device. Your session is protected from the login step onward.

Yes. Access and eligibility depend on your local law and the eligible regions we support. If you are unsure whether the platform is available where you are, check the terms or contact support.
Reference

Privacy Guide Bangladesh

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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